Frequently Asked Questions
Everything you need to know about shopping with Rosemary.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please visit our Returns Portal to initiate a request.
Do you offer international shipping?
Yes, Rosemary ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I ensure I am choosing the right size?
Every product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Are your products sustainably sourced?
At Rosemary, we prioritize quality and ethics. We work closely with suppliers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.